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The Private Security Industry Regulatory Authority (PSiRA) with its head office in Eco Park - Centurion is the statutory body regulating the private security industry in South Africa. PSiRA is looking for dynamic experienced and suitably qualified professionals to take up these challenging positions. It is the intention of the Authority to promote representative through the filling of these positions.
|ID||CLOSING DATE||JOB DESCRIPTION|
|Call Centre Consultant (R159 169 basic salary p/a plus benefits) Pretoria: Centurion: Requirements: Grade 12 and recognized qualification in Customer Relations Management coupled with minimum of at least 2 years Customer Service experience. Essential criteria: ●Telephone etiquette ● Ability to speak at least 3 languages will be an added advantage ● Client and service orientation ●Good interpersonal relations and interactive skills ● Computer literacy ● Good verbal and written communication skills ●Able to work under pressure. Duties: Provide support to the communication division which include the following: Receive calls and respond to customer queries ● Determine eligibility by comparing client information to the PSiRA Database● Inform client by explaining policies and procedures, answering questions, and providing information ● Maintain communication equipment by reporting problems to Team Leader● Respond to customer queries in information account and Facebook page● Co-ordinate updates and maintain information of Social Media Platforms● Perform all other administration task that are related to this function.|
|Admin Assistant: Legal Services (R190 305 basic salary p/a plus benefits) Centurion: Requirements: Grade 12 certificate and Diploma or National Diploma in Office Administration coupled with 3 years experience in administration and secretarial work ● Proven training or qualification in Ms package most importantly Ms Excel. Essential criteria: Interpersonal and organizational skills are highly required ●Communication skills both verbal and in writing is essential ● Office management skills ●Computer Literacy ●General office administration skills ●Proficient on Ms excel, Ms PowerPoint, Ms Word and Ms Outlook ●Ability to deal with officials in senior managerial level is essential ●Ability to use own initiative, multi-task ●Excellent communication and written skills. Key Performance Areas: Receipts and registration of code of conduct dockets● Distribution of code of conduct dockets to persecutors for perusal● Keeping and producing statistics of all code of conduct dockets received● Adhering to the timelines in accordance with the business process ●Monthly and quarterly reports to the Team Leader ● Arrange travel bookings for prosecutors and presiding officers● Preparation of Legal packs for various committees and must keep immaculate files.|